Privacy policy

NEATZYHOME operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). NEATZYHOME is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment details
Order and transaction history
Device and browser information
IP address
Usage data related to our website and services

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Prevent fraud and unauthorized transactions
Communicate with you regarding orders or support requests
Send marketing communications when permitted by law

SHARING YOUR INFORMATION

We may share your information with trusted third-party providers that help us operate our business, including:

Shopify
Payment providers
Shipping and fulfillment partners
Analytics and marketing services

These providers only receive the information necessary to perform their services.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and support marketing activities.

You can manage cookie preferences through your browser settings.

DATA RETENTION

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including:

Accessing your data
Correcting inaccurate data
Requesting deletion of your data
Objecting to certain processing activities
Requesting a copy of your stored data

To exercise any of these rights, contact us at support@neatzyhome.com.

LEGAL BASIS FOR PROCESSING

We process personal information based on contractual necessity, legitimate business interests, legal obligations, and consent where required under applicable laws, including the General Data Protection Regulation (GDPR).

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred and processed outside your country of residence. When doing so, we take reasonable measures to ensure appropriate safeguards are in place to protect your information.

GDPR REQUESTS

Residents of the European Economic Area (EEA) may contact us at support@neatzyhome.com regarding any requests related to their personal data and privacy rights.

DATA SECURITY

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

CONTACT

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

support@neatzyhome.com